Privacy Policy

1. Introduction
Welcome to Crown Garages. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect
Personal Data
We collect the following personal information that you provide to us:

Name
Email address
Phone number
Vehicle registration details
We use vehicle registration details specifically for M.O.T and vehicle bookings, and to send notifications to users regarding upcoming appointments.

3. Data Usage
We use the collected data for the following purposes:

To manage and schedule M.O.T and vehicle bookings
To communicate with you regarding your bookings and our services
To send notifications about upcoming appointments
Data Sharing
We share your personal data only with our payment gateway provider, VISA, to process payments securely.

4. Data Storage and Security
We store your personal data in our protected garage systems (GDS Garage Systems). All our staff are required to use their own login credentials on our bookings system to ensure maximum security.

5. Cookies
We do not use cookies on our website at this time.

6. Your Rights
You have the right to:

Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request the transfer of your personal data to another party
To exercise any of these rights, please contact us using the contact information provided below.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Crown Garages

Hanham Garage:
126 Bryants Hill, Hanham,
Bristol BS5 8RJ
Phone: 0117 967 4949

Saltford Garage:
502 Bath Rd, Saltford,
Bristol BS31 3HJ
Phone: 0122 587 3203

Email: support@crowngarages.uk

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Banner Update
We will have a banner on our website to inform users about updates to the Privacy Policy.

Effective Date: 12th July 2024